RSO's and Transaction Attributes
Throughout my academic career I have always tried to be involved on organizations that I believe aligned with my goals and aspirations. Of all the RSO’s I have been involved in, the one that impacted the most was actually not at University of Illinois, but at my previous institution, Community College of Lake County. There I was a member of the honors society Phi Theta Kappa and even though I was formally invited to be a member only the second semester of my freshman year, I knew I wanted to become more involved. At the end of the year there were chapter officer elections and I was proud to be appointed Vice-President.
The structure of the RSO calls out for eight positions on the board, but due to a limited recruitment on the previous year and the structure of community colleges, where most students transfer to a 4- year institution usually after 2 years, we started the year with only four. Those were President, VP of Leadership, Service and Public Relations Chair. We were not only shorthanded but the frequency of meetings was also being diminished to twice a month.
That caused a loss of interest and commitment on the part of the officers which generated uncertainty of the members that were being recruited. Other than committee meeting times, each officer had to hold 4 weekly hours in the office to attend to members and student questions. Without proper instruction and training, the office hours were basically study hall where instead of focusing on the organization, the officers would have lunch, do homework and hang out. This relates to the idea of opportunism and how the lack of proper monitoring or consequences incentives bad behavior in an organization. When invitations were sent out in October, the office phone blew up with intrigued students who had never heard of the organization or seen any events on campus and therefore wondered what this invitation was about and what the membership entailed. Long story short, Fall semester induction had only 20 members, falling over 200 short of the previous years.
At the end of the semester, we did not only fall short on recruitment but also on the academic part of the organization. In order to participate on the national PTK conference, each chapter had to write a research paper, and since we were focusing our attention and resources on trying to make up for the recruitment loss, we also fell behind on the research having to cram and finish what was supposed to a whole semester work in a single month. The cherry on top of the cake was that our President had been accepted into a 4 year university and transferred now leaving me, Vice President with the duties and responsibilities of leading the organization on the Spring.
I took this role as a challenge and an opportunity to improve and fix some of the mistakes we had been making previously. I sat down with the board and we established the goals for our semester. What did we want to accomplish? Recruitment was the most important, followed by increasing our presence on campus.
We often times got asked the question “Why should I join?” and while being part of a honors society is a very valuable asset to write on university applications, many students or even officers did not know that many Universities offered scholarships for PTK members. Therefore, our first action was to elect an additional officer to be devoted to finding PTK student scholarships at local/state year Universities.
To address the question of uncertainty, we established duties and responsibilities for each board member and changed the board meeting times to once a week. It was imperative to keep everyone on the loop and on have that time to generate and diffuse new ideas. And as a way of attracting new members we decided to connect with other RSO’s on campus that had similar objectives and academic goals to promote our organization.
We reach out to the Student Government in order to promote awareness about what DACA is and incentive DREAMERS to create a committee on the student government to work towards a more open and supportive community on campus. We also promoted our club by holding bake sales with Business and Math Club. As well as several service events at Feed my Starving Children.
This was a work in progress that took several weeks of trial and errors with some unsuccessful events with low attendance to some great projects that increased the awareness on campus about not only what members could do for the organization, but also what the organization could do for them. At the end of the Spring semester, our induction ceremony had over 120 students.
I believe I can also relate this experience to the dimensions of transaction costs:
- Frequency of meetings solved the problem of opportunism since now we discussed every week what tasks were completed.
- The uncertainty problem was solved by assigning and making sure everyone knew what were their duties/ responsibilities.
- The lack of commitment could now be resolved my measuring the performance of the officers, and recognizing the ones who went above and beyond to promote and hold more events.
- Also we found it helpful to connect with other organizations in order to promote our own.
It would be good to discuss what an Honors Society does for members then and there, not as a credential for a 4-year college but as something of value to students at the time they are members. One possible answer is that it connects members to other members, which might be a value if the students otherwise didn't have this sense of community. For this (or something like this to make sense) one would have to understand more about the College of Lake County, how large it is, whether students have interactions with other students outside of class or if that is unusual, and if a subgroup of honors students makes sense in that setting. I don't know any of those things. So I'd hope you'd say something about it in your post. That part, you kind of took for granted and then when from there.
ReplyDeleteThe part of the post I liked was the experimenting with a goal of making the organization more functional, when the responsibility fell into your lap. Sometimes there is a lot of learning that happens when you are not quite ready to run the show but the responsibility falls to you anyway because there is nobody else. You learn by doing - making some mistakes in the process but also accomplishing things. I had something similar happen to me when I first started to run SCALE, which I didn't expect to happen, but there it was.
Now the part of this that I think needs more work is to consider the motivation of the other officers. Was it the same as yours or not? A reality of college life is that some people do things for the credential only, while others do it for the here and now (and if they do it well then the credential they end up with may have value). I would expect some mixture in the group of officers. Then part of what your job was to determine whether the credential only folks might reconsider their motivation or if you wanted instead to screen them out because they weren't going to be productive. That's the manager's dilemma in many situations. I think it has to be decided on a case by case basis rather than with a blanket rule.
I wonder if you might change the default font for posts and comments to a sans-serif font like in your blog description. I find that easier on my eyes to read.
ReplyDeleteI completely agree that I should have added a little more background information about the community college, so here it goes.
ReplyDeleteCommunity College of Lake County is composed of around 17,389 students. It serves full time, part time, as well as non traditional students. I believe the atmosphere of the college to be completely different from the University experience as most students live at home and have cars. Usually students go to class and leave right after, the student body is not as connected and while there are many RSO's that try to promote social gathering and interactions among students, meetings are usually once a week and it is hard to keep attendance high on those meetings as the semester goes by. Sports teams are not really big or valued and there is not a sense of proud and identity, as we see at Uof I for example (orange everything, Alma...).
With that being said, students that show dedication with at least 15 credits and a cumulative GPA above 3.5 are invited to join Phi Theta Kappa, and given options to enroll in honors classes. I truly believe that this is important in the CLC environment, since it is easy to fall behind and lose motivation to see the bigger picture "when all your friends are in 4 year institutions and you are at what they used to call "College of Last Chances". PTK offered an opportunity to not only take classes with a familiar crowd, but also interact with them in an outside environment. All the officers who were there with me helped each other with college applications, essays, and cheered each other when one got an acceptance letter. All of them have successfully transferred either to Depaul, UIC or Loyola and I truly believe that if I had never joined PTK, I would probably not have made such amazing friends along the way.
As for the motivation of the officers, we tried to rule out the students who only wanted to be in the organization just to write it down on college/job applications by only electing officers who had been active members for at least one semester.
DeleteBut since when I took charge of the Presidency, we already had 4 other officers I had to break the old habits and make sure that we were all invested and dedicated to the role. With most of them it was not so hard to do, I let them pick projects and events that they had some interest/passion about and that motivated them to do it well.
I did run into some problems with the Marketing Chair, who was not nearly as invested in the organization as the rest of us. As I was there for only one semester and all the board was going to graduate and transfer on the end of Spring, I basically had to pick my battles and make sure that the person who would substitute her was trained by the other officers and knew what needed to be done on the next semester.
If I had been in charge longer, or if the marketing chair was not transferring, I would have had to ask her to step out, as it many times happens in organizations.